Saturday, July 4, 2015

TechEye

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Koreans call for Google to be shut down

Posted: 03 Jul 2015 06:56 AM PDT

South Korean view - Wikimedia CommonsGoogle Korea is facing suspension after a number of activists said it should be suspended from doing business in the country because it's alleged it has violated the Telecommunications Business Law.

The Korea Times said that the local Google office described itself as a value added common carrier when it registered as a business, but claimed that services like search and advertising are made by Google in the USA.

Google claims that the Korean government has no jurisdiction over the country and any legal claims must be filed in California.

The activists describe this situation as unfair and against common standards of decency, and that the Korean government does have jurisdiction over what happens locally.

Google has used similar arguments in Europe in an unsuccessful attempt to avoid litigation.

When asked specific questions about data about Korean citizens being passed on to third parties, Google Korea claimed that it wasn't a value added common carrier, leading to charges that it has broken the law in the country.

Ofcom hits EE with £1 million fine

Posted: 03 Jul 2015 06:38 AM PDT

EE bull at Glastonbury 2015Telecoms regulator Ofcom said it has fined EE a million pounds because it hasn't handled customer complaints properly.

Ofcom said that between July 2011 to April 2014, EE didn't give some customers "accurate or adequate information" about their rights to participate in an alternative dispute resolution (ADR) process.

Independent regulators that provide ADR let people refer complaints that can't be settled with a provider if discussions end in deadlock.

Comms companies that provide services to individuals or small businesses employing up to 10 people must be a member of one of the two bodies – the Communications and Internet Services Adjudication Scheme (CISAS) and Ombudsman Services.

EE has to pay the million pounds within the next 20 days. The fine it levies then goes straight to the UK Treasury.

Ofcom said that EE has now changed its Customer Complaints Code to guide people that have a beef that can't be resolved and has changed the information it provides on paper bills it sends out.

Storage market hit by currency swings

Posted: 03 Jul 2015 06:18 AM PDT

EMC storageAlthough enterprises are buying more external storage systems than ever before, fluctuations in currencies are wreaking havoc with the figures.

IDC said that's particularly true in Europe, the Middle East and Africa (EMEA) where the market fell by six percent in the first quarter of this year, with revenues of $1.7 billion.

But while the value fell during the quarter, capacity grew by 16 percent during the quarter, amounting to 2.9 exabytes.

There are some underlying trends in EMEA, in common with other regions, however. "High growth segments such as cloud and flash have been spared by the drop in investments," said Silvia Cosso, a senior research analyst at IDC.

The growth in data volumes means European enterprises are adopting flash arrays, because they are fast to respond and have high performance. IDC said the number of flash units shipping increases every quarter. Economies of scale are driving prices down.

Aside from the weakness of the euro, longer IT buying cycles and enterprises moving to cloud storage also accounted for the decline in the first quarter.

The top vendors in EMEA were EMC, NetApp, HP, IBM and Dell – with EMC having the clear lead with 25.39 percent of the market. However, the "others" – which includes original design manufacturers (ODMs) had a 24.69 percent share, bucking the declines suffered in the quarter by the multinational names.

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