Wednesday, September 24, 2014

Live Chat Effectiveness 2013

Live Chat Effectiveness: Internet shopper communication and purchasing behavior and preferences. Learn More.

ITwhitepapers

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Live Chat Effectiveness

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Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.

Additional Resources

Choosing the correct VoIP phone system will lower costs compared to traditional solutions. Learn More

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