Thursday, August 14, 2014

5 Considerations When Selecting a Cloud-Based ITSM Solution

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5 Considerations When Selecting a Cloud-Based ITSM Solution

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As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don't let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.

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