| Richard Adhikari 05/03/14 11:15 AM PT | |
 | Microsoft's decision to offer a Windows XP patch for a serious Internet Explorer flaw has drawn cheers, but those still using the no- longer- supported operating system shouldn't hold their breath waiting for the next one, the company has indicated. That isn't stopping security pros from lobbying for an extension of the support grace period, however. [More...] |
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 | 4 Ways to Embrace Crowdsourced Knowledge Traditional knowledge management programs focus on distilling knowledge into systems of record, which end up being underutilized, chiefly because they cannot contain the long tail of knowledge. Conversely, nowhere are successful KM programs as impactful as where they intersect the customer experience -- from customer support to sales to marketing and product development. [More...] |
 | Snapchat Adds New Features to Keep Users From Disappearing Snapchat built its popularity on pictures that disappear, but new features added to the latest version of the app show its creators want it to be more than a one-trick pony. Both text and video chatting on Thursday became available in the mobile app for Android and iOS devices. "Until today, we felt that Snapchat was missing an important part of conversation: presence," reads the company blog. [More...] |
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