Finance Companies Bristle at Public Airing of Consumer Complaints
| Erika Morphy 04/02/13 5:00 AM PT | |
 | Customers who have beefs with financial institutions will soon be able to share them with a very large audience, thanks to the Consumer Finance Protection Bureau's Consumer Complaint Database. Lenders, understandably, are strongly opposed to the publication of customer grievances, arguing that the database could be gamed -- but supporters insist there's no evidence it has been used inappropriately so far. [See Full Story] |
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