| | | INSIDER Alert | | Your guide to the top content posted this week for Insider members | | | | CIO Telling IT's story to the board of directors requires a business focus, a strong narrative and even a little humor. | | CIO The airline, using Sprinklr and other tools, is seeking hard-dollar returns from conversations on Facebook, Twitter and Google+, among other social networks. READ MORE | | InfoWorld In any kind of business deal, a middleman can be either a blessing or curse. In the worst cases, he or she might gum up the works by making communication with vendors difficult and charge you a premium for the privilege of being inconvenienced. In the best cases, the middleman's expertise might save you time, money, and aggravation, and it could be well worth whatever margin he or she might apply to the deal. IT has historically been rife with middlemen of both varieties. READ MORE | | CSO Experts disagree over whether or not there are any immediate threats to mobile devices that can be addressed with anti-virus software. Should you invest in AV for your smartphone or tablet? READ MORE | | Network World The vast majority of employees who leave a company are honest, upstanding corporate citizens. But you never know when someone might leave on bad terms and then attempt to hack back into your corporate systems. READ MORE | | Computerworld Much of what Apple offers enterprise workers and their IT departments in the new iPhone 5s and 5c comes by virtue of its new mobile operating system, iOS 7, which became available with the new smartphones last week. Insider (registration required) READ MORE | | Computerworld These three organizations are taking steps into the unknown, changing business processes, even strategies, with social networking, cloud and more. Insider (registration required) READ MORE | | InfoWorld If there's any company making mobile safe for business but useful for people, it's Apple. And Apple is making iOS and OS X even safer while remaining truly useful for people in the new content and application management APIs debuting in iOS 7 and OS X 10.9 Mavericks, detailed later in this post. The move will create a huge, positive shift in attitudes about business use of mobile tech, and I daresay PC tech as well, especially as third-party tools and software developers adopt the APIs. READ MORE | | Network World Devops is about getting the people responsible for creating applications to work more closely with the people who maintain apps in production. The goal? Faster delivery, better quality apps. READ MORE | | | |
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